Your Guide to Improving Customer Acquisition and Retention
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Revolutionizing Customer Engagement
Web and mobile self-service portals are critical to gaining and retaining customers. Our new research study of 250,000 insurance customers reveals that these portals can boost retention by as much as 52%. Achieving a high-quality, omnichannel user experience is easier than you think. To learn more, download Revolutionizing Customer Engagement: The Impact of Omnichannel Experiences in the Insurance Industry.
Included: 10 Tips for Outbound Customer Retention, by Steve Johnson, co-founder of insured.io.
This and much more is available by downloading the insured.io eBook Revolutionizing Customer Engagement: The Impact of Omnichannel Experiences in the Insurance Industry.
IN THIS BOOK
Omnichannel Engagement
Utilizing multiple self-service channels can significantly increase customer retention and satisfaction.
The Power of Messaging
Outbound messaging plays a pivotal role in customer retention and premium renewal collections.
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Self-Service Game Changers
Customers appreciate the flexibility of accessing services on their terms in today's fast-paced world.
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