---
title: Customer expectations have totally changed - An interview with Steve Johnson
description: Insurance Business Magazine interview with Steve Johnson
---

[News & Press](https://content.insured.io/resources)

# [Customer expectations have totally changed - An interview with Steve Johnson](https://content.insured.io/resources/customer-expectations-have-totally-changed-an-interview-with-steve-johnson)

 Written by [Steve Johnson](https://content.insured.io/resources/author/steve-johnson) | Mar 19, 2024, 12:21:09 AM

[Read the complete article on Insurance Business Magazine](https://www.insurancebusinessmag.com/us/news/technology/customer-expectations-have-totally-changed-465995.aspx)

[View full post](https://content.insured.io/resources/customer-expectations-have-totally-changed-an-interview-with-steve-johnson)

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